
Troubleshooting, Care and Technical Support
82
Falcon
®
DOS Portable Terminals
Troubleshooting
Bar Codes
Bar code won't scan
• Check the quality of the bar code. Labels which are faded or
scratched are less likely to scan.
• Verify that the unit is configured to read the type of bar code being
scanned. Scan the D1 parameter and try again. (Refer to Predefined
Defaults in Appendix C of the Falcon DOS Portable Data Termi-
nals Advanced User’s Guide for the D1 parameter.)
• When an attached scanning device isn’t functioning correctly, verify
it is not broken by using another device.
Bar code won't scan with laser
• Vary the scanning angle and distance. Avoid aiming the laser beam
perpendicular to the bar code label or at extreme angles.
• Verify that the laser beam is intersecting the entire bar code label.
Bar code won't scan with wand
• Ensure that the wand is passing over the entire bar code label. Hold-
ing the wand like a pencil in front of the left side of the label, use a
swift sweeping motion to move the wand towards the other end of
the label.
Batteries
Unit won't turn on
• Replace with a fully charged battery.
• Close the battery door securely.
2314.book Page 82 Friday, July 12, 2002 1:42 PM
Comentarios a estos manuales